Ackoff Management Misinformation Systems
- Length: 738 words (2.1 double-spaced pages)
- Rating: Excellent
“Ackoff Management Misinformation Systems”
Ackoff identifies five assumptions commonly made by designers of management information systems (MIS). With these assumptions, Ackoff argues that these assumptions are in most cases not justified cases, and often lead to major deficiencies in the resulting systems, i.e. "Management Misinformation Systems." To overcome these assumptions and the deficiencies which result from them, Ackoff recommends that management information system should be imbedded in a management control system.
The Ackoff Assumptions are that:
(1) Due to lack of relevant information, most managers operate under this deficiency;
With the first assumption and contention, I’d have to disagree. According to Ackoff, it seems that only certain information is useful, while the other is useless and it overburdens the managers. Therefore, top management usually receives filtered input that subordinates have carefully screened several times. However, top management needs more information and data, more qualitative input, and less formal analysis than it receives. Sometimes, the useful information might seem useless at one time, may become more important at another time. Therefore, I believe that all information be readily available for the manager to proceed forward in a timely fashion.
(2) The manager needs the information he wants;
I agree to a certain aspect to this ideology. Without a doubt, without the proper information, the manager is useless because they are not able to direct their workers in the right direction. People working for the manager tend to require more information from the top. More important, they need a general and, sometimes, a specific sense of direction and support. Without a proper direction, all people involved will concurrently feel underutilized, and will try to gather all information, relevant or irrelevant and fill up their work time, without achieving any goals.
(3) A manager will improve his decision making, if he has the information he needs,
This is a straight-forward logical agreement with the author. It is obvious that if the information is available, the manager will be able to make a better judgment. Without proper information from above, the people working for the manager will be lost. On the other hand, if the manager has the information need to complete the task, then the objective will be solved in a short period of time, with everyone contributing in a positive way.
(4) A better communication between managers will improve organizational performance;
I agree with the statement above on the basis that communication is the most important thing when it comes to working in unison.
How to Cite this Page
| Russell Ackoff’s article, Ackoff’s Management Misinformation Systems Essay - Russell Ackoff’s article, Ackoff’s Management Misinformation Systems, relates five assumptions about information systems used to provide mass amounts of analyzed data to management to assist them in making adequate decisions (1967). Ackoff’s assumptions are that: “Management Needs More Information; Managers Need the Information They Want; Giving Managers The Information They Need Improves Their Decision Making; More Communication Means Better Performance;” and finally, “Managers Need Only to Understand How To Use an Information Systems” (1967).... [tags: assumptions, information]|
:: 4 Works Cited
| Technology: Management Information Systems Essay - Moore’s law can be defined as a forecast that the number of micro components that could be fitted into a silicon chip of the lowest developed cost would increase twofold after a period of eighteen months. It is another way of stating that the processing speed of a micro chip doubles every eighteen months. Since the speed of the microprocessor is increasing in a span of eighteen months, it means that it will take half the time that was previously taken, to execute a particular task. Business transactions can be performed faster within a shorter duration than usual.... [tags: Management, Information Systems]|
:: 1 Works Cited
| Essay about Database Management Systems and the Growth of the Internet - Recent inventions and technical advancements have changed the appearance and indeed, the entire capability of the internet as most people know it. Many events have contributed to this change, but none so much as the processing method known as Database Management Systems (DBMS). From its birth in the last century, the way computers process information has grown and expanded to a point that would have been hard to imagine for the early programmers. This growth actually spurred on the growth of the telecommunications industry.... [tags: Database Management Systems, DBMS]|
:: 10 Works Cited
|Essay Transaction Management and Database Systems - Overview The purpose of this report is to examine the idea of transaction management and how it relates to two different database systems that I have chosen for the purpose of the project and for may research. I am also looking at the different elements with regard to transaction management and how each of them work and what they are for in the overall scheme that is transaction management. I will go through the definition of transaction the meaning of transaction how it functions the limitations and restrictions on the access to the user.... [tags: Advanced Database Systems ]||2621 words|
| Customer Relationship Management Systems Essay - Customer Relationship Management (CRM) systems are an essential portion of businesses of all sizes. According to the Stair textbook, Principles of Information Systems, “CRM software automates and integrates the functions of sales, marketing, and service in an organization.” (p. 376) (Stair) Research identifies key features of CRM, compares two current software solutions delivering CRM, and recommends the best CRM for the ongoing case, Houston Area Consulting Services (HACS) and their proposed Remote Access and TeleCommunication System (RATS).... [tags: Business, Information Systems, Marketing]|
:: 6 Works Cited
| Essay about Relational and Object-oriented Database Management Systems - Relational and Object-oriented Database Management Systems A database is a “shared collection of logically related data designed to meet the information needs of multiple users in an organization” (Hoffer 709). Databases contain data records or files, such as sales transactions, product catalogs and inventories, and customer profiles. Databases allows multiple users in an organization to easily access, manage, store, and update data when needed. A database management system is software designed to assist in maintaining and utilization large collections of data, and the need for such systems and their use.... [tags: Information Management Systems IT]|
:: 13 Works Cited
|Effective Performance Management Systems Essay - Prior to any development, management should take note of what exactly they want to achieve with their performance appraisal system (goals), what properties they want their appraisal systems to possess (characteristics), how they wish to execute the performance appraisal (method), and how they will use the data collected to achieve said goals (feedback). It is also pertinent that effective performance management systems clearly communicate expectations, distribute performance information to employees, determine areas of strength as well as areas in need of development, and document performance for personnel records.... [tags: Business Management]||1118 words|
| Quality Management Systems Essay - As said earlier, both ISO 14001 and ISO 9001 seem to overlap with each other in terms of their specifications. The ISO 9001 advocates more of quality standardisation in a company?s process which is reflected in ISO 14001 as well. The ISO 14001 can be used to develop Hart?s Strategies to offer companies environmental sustainability which would enable them to have a competitive advantage. The ISO 14001 standard advocates three principles for the companies: pollution prevention, continuous improvement and voluntary participation (Joaquín Cañón-de-Francia and Concepción Garcés-Ayerbe, 2009).... [tags: Business Management ]|
:: 23 Works Cited
| Management Information Systems Essay - When it comes to management information systems (MIS), the amount of data collected is becoming increasingly larger every day. For employees the information includes such things as name, address, gender, social security number, work habits, likes and dislikes. For the customer, data collected include name, address, gender, credit card number, likes and dislikes. The question is how we handle this growing collection of data, maximize our profits and, at the same time, protect the customer and employees privacy.... [tags: Business Management ]|
:: 5 Works Cited
|Systems Development and Project Management Essay - Systems Development and Project Management Information technology is an important part of a company’s future success. In order for companies to move into the future compressively they must continue to enhance their Information technology. The systems development process and the management of it are important aspects of strategically enhancing a company’s information technology system in place or better it for the future. Systems development can be simply be described as the process you go through to develop the product or products that meet your organizations needs.... [tags: Organization Management]||1101 words|
Management Information Top Management Right Direction Management Information Systems Control System Deficiencies Formal Analysis Assumptions
Over time, the top levels of management tend to become isolated from the rest of the organization. A chasm develops those results in a gap in communication, mutual understanding, and/or acceptance of new ideas and knowledge. Without proper communication from managers, the organization will lose focus and their effectiveness will decrease.
(5) A manager doesn’t have to understand how his information system works, only needs to know how to use it.
I totally disagree with this assumption. No matter what field a manager works in, he/she has to know and fully understand how everything works. If he only knows how to use it, it means that the manager is totally limited to that specific task. At any given time, any sort of problem can arise and cause a problem and cause a malformation, and without any understanding, the manager will sit there waiting for someone to come and help him out. If in the first place, he knew and understood, he would not lose valuable time.
Management information systems represent only one aspect of the whole area of management computing. Other components of what one might call management computing or computer support for managers are on the one hand office automation for managers, such as communication facilities (electronic mail) and modelling support (spreadsheet applications), while on the other hand it can involve using and building expert systems for managers. Ackoff (1967) reviewed five assumptions underlying the alleged usefulness and success of MIS. An assumption, was that managers suffer from a lack of relevant information, and MIS should provide them with the solutions only. Then, the managers suffered from an overabundance of irrelevant information with too much unsolicited information reaching the realm of information, while filtering and condensing information to be presented to the manager directly, leaving the working people below the manager out in the cold. Another assumption of MIS design and development Ackoff dealt with referred to information contributed to the overabundance of irrelevant information.
We have an autocracy which — which runs this university. It's managed. We were told the following: If President Kerr actually tried to get something more liberal out of the Regents in his telephone conversation, why didn't he make some public statement to that effect? And the answer we received — from a well-meaning liberal — was the following: He said, "Would you ever imagine the manager of a firm making a statement publicly in opposition to his Board of Directors?" That's the answer.
Well I ask you to consider — if this is a firm, and if the Board of Regents are the Board of Directors, and if President Kerr in fact is the manager, then I tell you something — the faculty are a bunch of employees and we're the raw material! But we're a bunch of raw materials that don't mean to be — have any process upon us. Don't mean to be made into any product! Don't mean — Don't mean to end up being bought by some clients of the University, be they the government, be they industry, be they organized labor, be they anyone! We're human beings!