Retail cover letter
Your retail cover letter should take stock of your skills and experience. For writing tips, view this sample cover letter for retail, or download the retail cover letter template in Word.
If your job opportunities feel like they're on layaway, it's time to take stock of your credentials. To be considered for top retail jobs, your cover letter must demonstrate your skills and experience, as well as your customer service expertise. For writing tips, view this sample cover letter for retail, or download the retail cover letter template in Word.
Additionally, you can learn about retail careers and look for retail jobs on Monster.
Retail letter template
Sometown, OR 55555 | (555) 555-5555 | email@example.com
August 10, 2017
Ms. Amy Hightower
VP of Human Resources
14 Pinegrove Ave.
Sometown, OR 55555
Re: Retail Store Manager, Job Ref. #12345, Advertised on Monster
Dear Ms. Hightower:
I offer 12 years of experience managing day-to-day retail operations for stores generating between $10M and $15M annually, making me an excellent fit to your Sometown store manager opening.
Since graduating from XYZ University with a BA in business, I have progressed through increasingly responsible retail management assignments, including serving as store manager at DEF Company (my present position), electronics department manager at GHI Company and assistant store manager at JKL Company.
In each position, I drove the attainment of revenue, profit, shrink-reduction, customer satisfaction and sales-volume goals. My ability to propel goal-surpassing results and motivate employees to deliver top performance has been demonstrated through accomplishments that include:
I share ABC Corporation’s commitment to building an environment with the highest level of customer service, team morale, merchandising standards and store operations. To arrange a meeting, please call me at (555) 555-5555. Thank you for your time.
See all sample cover letters on Monster.
Work in retail sales can be rewarding, with potential advancement to store manager, but the hours aren’t the usual nine-to-five of the business world. If you enjoy working with people and sharing your product knowledge, make sure to emphasize those skills in your cover letter.
Job Responsibilities & Duties
A sales associate is often responsible for assisting the customer from greeting them when they enter the store to processing payment for the sale. In large stores, sales associates should have a thorough knowledge of the layout and where products are located, and in specific sales, such as an electronics store, they need product knowledge. Additional responsibilities include stocking the shelves, taking inventory and pricing items.
Retail store managers or assistant managers often work their way up from the sales floor. Responsibilities include supervision of staff, merchandising and budgeting. They hire, fire and train employees with the end goal of assembling the best possible sales team and are responsible for meeting sales goals and the smooth operation of the store.
Education & Training
A high school diploma or GED is usually the minimum educational requirement for a sales associate. Most retail sales workers are provided with training related to customer service, store policy and how to operate the cash register.
A bachelor’s degree in a business-related field is often required for a store manager position, but not always. Some organizations have their own managerial training programs and others promote from within.
According to the Bureau of Labor Statistics for May 2012:
Retail salespersons made a median hourly wage of $10.15. The lowest 10 percent made less than $8.09. The top 10 percent earned more than $18.73. Depending on the store or department, some sales associates also earn a commission on sales.
Parts salespersons (auto parts) had a higher median hourly wage of $14.21 for the same time period, with the lowest 10 percent making less than $8.96 and the top 10 percent making more than $23.93.
First-line supervisors, including store managers, earned an average annual salary of $40,910.
Even if you don’t have actual retail experience, you probably already have experience interacting with and assisting others that you can mention. If you have specific product knowledge, include that too.